Privacy Policy

1. Data Controller
• Cléris (Psychotherapy and Coaching Clinic)
• Email : contact@cleris-psy.com

2. Data Collected

Via the booking form:
• Full name (first name, last name)
• Contact details (email, phone number)
• Health data (type of therapy, notes about your situation)
• Appointment preferences

Via the contact form :
• Identity and contact details
• Subject and message content

3. Purposes of Processing
• Management of appointments and therapeutic scheduling
• Personalized follow-up of your support journey
• Administrative communication and appointment reminders
• Billing and financial management

4. Legal Basis
In accordance with Law 09-08 on the protection of individuals with regard to the processing of personal data:
• Your explicit consent
• Contractual necessity (provision of therapeutic services)
• Legitimate interest of the Clinic

5. Protection of Health Data
Your health data benefit from enhanced protection :
• Access strictly limited to your therapist
• Secure and encrypted storage
• Absolute professional confidentiality

6. Data Sharing
No sharing with third parties for commercial purposes.

7. Your Rights
In accordance with Moroccan law, you have the right to :
• Access your personal data
• Rectify inaccurate information
• Object to processing on legitimate grounds
• Request erasure, within the limits permitted by law
• To exercise your rights : contact@cleris-psy.com